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If you are experiencing any problems with your phone, please review the questions and answers below. If you cannot find an answer that addresses an issue that you are having please contact our support team via customer support.
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General Info
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How does it work?
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In Funtonia, we use Mobile Internet as the main & optimized channel of transferring our products into your cell phone. After sign in you'll have a free access to your account in Funtonia website (on your PC & cell phone as well) - after choosing your wishful ringtones & wallpapers they will transfer automatically into 'My Downloads' area (on the WEB site) Then you will have several functionality options to locate the files & enter them into your mobile device through our WAP site;
a. Downloading using our fast SMS service; after submitting into our site & choosing your files (by clicking: 'download') we will move those files automatically into the 'My Downloads' area and send to you a short SMS link, which is half way to get it. Saving it as your ringtone, or wallpaper will finish the delivery - Simple & Easy! If you already downloaded & wish to download the same file again, just repeat the action above.
b. Second recommended & optimized option is to enter WAP / Mobile Internet browser in your cell phone using the address; WAP.funtonia.net - put your phone number in (no password required) - it will lead & show you 3 main topics which are also links (Ringtones, polyphonic & wallpapers) this is 'My Downloads' but, inside your mobile. Then, just pick the tune or Pic & make it as your wallpaper or as your ringer.
c. USB option suggests that, you'll get the tone or wallpaper without using SMS or internet a and it is intent to use by cell phone that do not have the INTERNET capability; So, after choosing your wishful files here in our web-site, Go to 'My Downloads' are, click on save (on the right) - you can also use 'Save target as' (right click using your mouse) save it on your desktop computer and make the transfer into your phone device using a USB cable.
d. Another option is using BLUETOOTH to transfer all files into your cell phone. Check out this two links to learn more about How Bluetooth Work; Bluetooth 1 | Bluetooth 2
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How do I register?
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To register to Funtonia you simply need to go to - 'Sign In' - fill up all required information; choose your package & Submit.
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Does my credit card is safe?
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Sure, in funtonia.net we use SSL, the most secure protocol for financial transactions. Your financial information sent to us encrypted and locked so that only we can read it. Please notice that: we do not send any kind of commercial messages or share your info with others.
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How can I be sure that my cellphone will be supportive?
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This part is mostly and highly important to test and understand - to ensure that Funtonia phone supports your cellphone model please visit our page at; wap.funtonia.net/test on your mobile browser to see if our service is compatible with your phone.
wap.funtonia.net/test/1.mid (for polyphonic)
wap.funtonia.net/test/1.mp3 (for mp3)
wap.funtonia.net/test/1.jpg (for wallpapers)
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What features applications my cellphone must have?
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All you need for a successful downloading is an Internet enabled mobile. Check out our Phones page to find your device.
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What is Wap and how do I manage it?
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WAP is your Internet mobile browser that makes it possible for your phone to connect to the Internet. If your phone is not WAP enabled, no worries - you can still download the material the same as Internet-enabled cell phones. Most recommended & optimized option is to enter your mobile browser the address WAP.funtonia.net - put your cell phone number inside (no password required) - it will lead & show you 3 main links (Ringtones, polyphonic & wallpapers) this is 'My Downloads' but, inside your mobile. Then, just pick the tune or Pic & make it as you are wallpaper or as you are ringer. Sound complicated. Well, it takes at most 30 seconds to make it work.
On your mobile set a bookmark in your phone's browser for wap.funtonia.net. If you do not want to make a bookmark, you can just type in the address in your phone's browser. Once you arrive at wap.funtonia.net, you will have to enter your mobile number in the login box, which will take you directly to My Downloads. You will see all your tones and graphics in My Downloads. Using your mobile keypad, simple click onto the file you want and it will download into your phone.
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Q.
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Which carriers does Funtonia support?
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Funtonia supports most of the carriers throughout USA, Canada, Australia, UK and several other European countries. New carriers being add on a monthly basis. Check the compatibility page to see if your country and cellphone carrier are support. Please, visit our Carriers page to ensure that your cellphone is compatible to use our service.
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Can I try Funtonia service free?
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Sure! We recommend to you to do that! Please go to wap.funtonia.net/test on your mobile browser to see if our service is compatible with your cell phone.
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Q.
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How do I manage my account?
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a. I wish to manage my files
Sign in, using your login number & password into our web www.funtonia.com or to our WAP address (http://wap.funtonia.net). Then go to 'My Downloads', there you will be able to 'Save as target' to re-download or to Remove files you do not wish anymore.
b. How do I change my password?
In order to change your password - All you need is to step into 'Change Password' page & confirm. If it does not work - please Contact Us & we will change it for you.
c. How do I change my primary number or my email?
In order to change your primary number or email or both - you will need to step into 'Contact Us' & send all new information via mail. We will take care & change it for you.
d. How do I add more numbers to my account?
Simple, please step into 'Account Details' & add / change the numbers you wish to join into our service - Do not forget to press on Submit to confirm.
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Technical Issues & Step by step instructions
Technical Issues & Step by step instructions
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Placing tunes inside 'My Download'
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First, log into funtonia.net from your computer and browse your favorite from our collection of tunes. You can preview the tunes by clicking on the Listen link. If you want to download a tune into your mobile phone, click Download. This will automatically place the tune into 'My Downloads' area. You will receive a text message with the Web address to save your tune in your mobile device.
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Q.
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Downloading tunes and graphics in to my cell phone using WAP
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The best way to move a tone from 'My Downloads' to your phone is through WAP,
In order to do so you will need to enter www.funtonia.com (in your computer) choose all of
your wishful products & send it (will not be made automatically) to the required number.
Then, enter into wap.funtonia.net in your mobile browser, type in your cell phone
number (no password required) & click on the product in order to download & save it in your mobile.
Look at our wap flow chart:
1.
After entering into wap.funtonia.net in your mobile browser, enter your cell phone number, then click to submit
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Choose your direction upon three main categories
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To finish the transfer, just click on the song name to download it. Remember: the songs will be here
only after choosing it from our web www.funtonia.com
Please note:
Sprint users can choose between two types of files: MP3 or GCD
If you are not sure about what kind is capable with your cell phone, please try them both.
As it seen inside our wap site
If you are not able to do all instruction above, then you do not have internet in your mobile phone,
in this case, there are other ways getting those products (USB & Bluetooth), would you like us to
expand & guide you in how to do so? Contact us via customer services.
You can always try finding your solution using your provider CRM:
www.alltel.com
www.att.com
www.cingular.com
www.cellularone.com
www.metropcs.com
www.sprint.com
www.ntelos.com
www.rogers.com
www.t-mobile.com
www.rccwireless.com
www.verizonwireless.com
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Downloading funtonia's most updated mp3's & graphics into my iPhone:
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In order to put any type of Funtonia ringtones into your iPhone (mp3 + polyphonic) please follow our quick steps below:
a. Click on the 'Download Ringtone' link and save the file to a folder in your computer where you
would like to store your ringtones.
b. Once the file has downloaded - please open iTunes and drag your new ringtone from its folder into
the ringtones area inside your iTunes.
c. Sync (using the appropriate USB cable) your iPhone with your computer and set your ringtone on.
Please note:
The steps above are relevant not only for the iPhone device - it is also relevant to all users that
have no internet capability or having other difficulties with downloading our mp3's into their
handset - More Questions? Contact us via customer service.
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Q.
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What should I do if I recently send the selected file to my phone, and have not received it?
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In order to uncover the problem you must verify the following:
a. You are using the correct phone carrier within your Funtonia account.
b. You have not changed carriers or phone numbers without contacting Funtonia support
c. You have text messaging and Internet enabled for your cellphone. In addition, sometimes depending on the time of the day, your carrier can experience technical holdbacks delivering a text message, so we suggest you to give it a little time.
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After I opened received SMS / text message, how do I download the files into my cellphone & make it active?
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The text message holds a web link to the files that you wish to download and apply. On some mobile devices, it is easier than on others. Once you have opened the text message with the link, you use the phone's arrow keys to scroll through the message until the link is highlighted. After that, you must click either "Go" or "Ok" or "Navigate" or the "Green Button" on your phone to follow the link.
Some phones start playing the ringtone or display the wallpaper. If this is what occurs, you must press the menu button on your cellphone to observe the choices for the ringtone or wallpaper being display. Select the "Save" or "Save Media" or "Apply" option to save the file to the phone. Other cellphones automatically encourage you to save the file, which is much more convenient.
After you save the ringtone or wallpaper to your phone, you can start relating it with a caller or trying to make the ringtone or image the default for the cellphone. If your cellphone supports per caller ringtones/wallpaper, you can go to your contact list and choose a contact. Once you are in the contact list, select the option to customize ringtone or picture. Here some samples:
Audiovox
1) Open the text message
2) Click "Menu"
3) Navigate to the web link
4) Click on the file to download
5) Select "Save Media"
6) Click "OK"
7) The file will be saved to your "Media Gallery" under "Tones" or "Pics"
LG
1) Open the text message
2) Navigate to the web link
3) Click on the file to download (the song may start to play or the picture might be displayed)
4) Click on "Options"
5) Select "Save Sound" or "Save Picture"
6) Select "Ok"
If the phone does not prompt you to use ringtone or picture after download, then continue with the following steps:
7) Click "Menu"
8) Select "Settings and Tools"
9) Select a ring option and select a sound for the list.
Motorola
1) Open the text message
2) Click "Menu"
3) Select "Go To"
4) Click on the file to download
5) Select "Apply as Ringtone" or "Apply as Wallpaper"
6) The file will be saved in "Multi Media" under "Sounds" or "Images"
Nokia
1) Open the text message
2) Click on "Options"
3) Select "Use detail" or "Find"
4) Select "Web address"
5) Highlight the URL and click on "Go to"
6) Click on the file to download
7) Select "Yes" if asked to connect (this will download the file)
8) Click on "Options"
9) Select "Save"
10) The file will be saved in "Media Gallery")
If the phone does not prompt you to use ringtone or picture after download, then continue with the following steps:
11) Go to "Profiles" and select the desired profile
12) Select "Customize"
13) Select "Ringtone"
14) Select "Change"
15) Select the desired ringtone from the list
Samsung
1) Open the text message
2) Click on "Options"
3) Select "Go"
4) Select the file to download and click "Go" (The URL may or may not be highlighted)
5) Select "Continue" if asked to trust content
6) Select "Use"
7) Select "Set"
8) The file will be saved in "Downloads" under "Ringers" or "Wallpaper"
Sony Ericsson
1) Open the text message
2) Highlight the URL and click "Open"
3) Select the file to download
4) Select "Yes" to save in phone memory
5) Select "Set as Ringtone" or "Set as Wallpaper"
6) The files will be saved in "File Manager" under "Sounds" or "Pictures"
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Q.
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I have not received my download, what is the problem?
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It is possible that your WAP settings are not correct, that there is a network problem, in that case, you can contact your carrier; it is possible they are blocking all third-party mobile content, or maybe it is because you have entered the wrong phone number. Check the number or try again later.
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I am not getting my text messages when I add to my download page
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This is an automatic respond; you hit send - we send the text message. It will arrive but depending on your company, in some cases it might take a little time. Please notice that the best way to enjoy streamlined, is to skip the text messages and use wap.funtonia.net
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The SMS link does not work - what is going on?
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The link is fine & working when we send it & should be stable. Check your phone Internet capability - and if the link was not corrupted during the delivery.
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The main errors of failure to download are:
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a. Poor signal strength or mobile reception in your area
b. File (tune or image) size too large
c. Corrupt file (tune or image)
d. Incompatible - phone device or service
e. Sprint Users - cannot download GIF images - need to rename using BMP file extension
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Q.
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How do I save my download without using mobile internet (WAP)?
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a. USB option suggests that, you'll get the tone or wallpaper without using SMS or internet a and it is intent to use by cell phone that do not have the INTERNET capability; So, after choosing your wishful files here in our web-site, Go to 'My Downloads' are, click on save (on the right) - you can also use 'Save target as' (right click using your mouse) save it on your desktop computer and make the transfer into your phone device using a USB cable.
b. Another option is using BLUETOOTH to transfer all files into your cell phone. Check out this two links to learn more about How Bluetooth Work; Bluetooth 1 | Bluetooth 2
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Manage Your Account
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How do I Manage my downloaded files?
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Sign in with your login number & password into our Web or WAP address. Go to 'My Downloads' - there you will be able to 'Save as target' to re-download or to Remove files you do not wish to keep anymore.
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How do I change my password?
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In order to change your password - All you need is to step into 'Change Password' page & confirm.
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How do I change my primary number or my email?
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In order to change your primary number, email or both, you will need to Contact us & send all new information via mail. We will change it for you & notice you about.
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How do I add or change numbers to the service?
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Simple, please step into 'Account Details' & add / change the numbers you wish to join into our service - Do not forget to press on Submit to confirm.
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How can I renew my account?
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Step into Funtonia using the details you have already got & submit for renew on the showed link.
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Jane 12/21/2011
"I just wanted to thank you guys for listening to the users!"
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